Privacy Policy
KrofekAI (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
(the “Service”).
1. Information We Collect
1.1 Information you provide
- Email address and basic account information
- Support requests and messages you send to us
- Settings and preferences you configure within the Service
1.2 Automatically collected information
- IP address, device type, browser type
- Usage data (pages viewed, features used, timestamps)
- Basic diagnostic and performance information
1.3 TikTok and third-party platform data
If you connect your TikTok account, we may receive limited data via TikTok APIs that is necessary to provide the Service,
such as:
- Account identifiers needed for connection
- Authorization tokens (to keep the connection active)
- Permissions that you grant (scopes)
We access and process only the data required for the features you enable and only as permitted by TikTok.
2. How We Use Your Information
We use data to:
- Operate, maintain, and improve the Service
- Provide features you request (including third-party integrations)
- Prevent fraud, abuse, and security incidents
- Communicate with you (support, service notices)
- Comply with legal obligations
3. Legal Basis (GDPR)
Where applicable, we process personal data based on one or more of the following legal bases:
(a) your consent, (b) performance of a contract, (c) legitimate interests (e.g., security, fraud prevention),
or (d) compliance with legal obligations.
4. Data Sharing
We do not sell personal data.
We may share information with:
- Service providers (hosting, infrastructure, analytics) strictly to operate the Service
- Authorities or regulators when required by law
- Third-party platforms (e.g., TikTok) as part of enabled integrations
5. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal data from
unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain personal data only as long as necessary to provide the Service, comply with legal obligations, and resolve disputes.
You may request deletion at any time (see Section 8).
7. Cookies
We may use cookies or similar technologies for essential functionality, analytics, and improving user experience.
You can control cookies through your browser settings.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data,
and to withdraw consent. To exercise these rights, contact us at:
[email protected].
9. Third-Party Links
The Service may link to third-party websites or platforms (including TikTok). We are not responsible for their content or
privacy practices.
10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page with an updated date.
11. Contact
For privacy inquiries, contact:
Email: [email protected]